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Apolla Tap Dance Shoe Socks

Tools To Quiet Dancers’ Inner Critic with Ashley Mowrey

Written by
Ashley Mowrey
Date
January 16, 2020

Tools To Quiet Dancers’ Inner Critic

with Ashley Mowrey

In my last post, we explored 4 things that get in the way of a dancer’s healthy mindset. These included perfectionism, stress, fear, and negative self-talk. Today, let’s dive deeper into negative self-talk, often referred to as the inner critic and tools to quiet it.

In an article exploring negative self-talk, PsychAlive says, “The critical inner voice is an internal enemy that can affect every aspect of our lives, including our self-esteem and confidence, our personal and intimate relationships, and our performance and accomplishments at school and work. These negative thoughts affect us by undermining our positive feelings about ourselves and others and fosters self-criticism, inwardness, distrust, self-denial, addictions as a retreat from goal-directed activities.”

For years, as a competitive dancer and then a dance teacher, I struggled with negative self-talk. I was constantly directed by that voice that told me, “you’re not good enough, you’re not ready, you are embarrassing yourself, you’re a disappointment”. I thought my inner critic was my true voice, and I thought I was the only one struggling with it.

Surprise, surprise…turns out I was wrong on all accounts. My inner critic isn’t my true voice, and I’m not the only one struggling with it. In fact, we all have an inner critic to some degree, even profoundly successful and talented people. In her book, The Creative Habit: Learn It and Use It For Life, Twyla Tharp writes about her fears before each creative endeavor. She writes, “There are mighty demons, but they're hardly unique to me. You probably share some. If I let them, they'll shut down my impulses ('No, you can't do that') and perhaps turn off the spigots of creativity altogether.” It was refreshing to read that even a dancer and choreographer as accomplished and brilliant as Twyla Tharp still has this voice of self-doubt and criticism. I’m not alone, neither are you, neither is the dancer you compare yourself to.

Like me, you might be wondering, “but what if my inner critic motivates me?” Ah, yes. This pesky voice can, in fact, be quite motivating. It sure drove my perfectionism for years, which from the outside looking in may have looked like I was thriving. But inside was a different story. Licensed Professional Counselor, Rachel Eddins, says “It is a cultural norm to believe that criticism or guilt-induced comments will motivate behavior. Perhaps the thinking is that if you realize that your actions aren’t good enough or ideal, you’ll want to change.”

She goes on to say, “Unfortunately, this type of communication is anxiety-provoking and shaming, which is the opposite of motivation. It triggers us to avoid, reduce anxiety and stay safe. Avoidance (reducing anxiety) is not the same as motivation to change. Avoidance generally includes things such as procrastination, addictive behaviors (such as overeating, grazing when not hungry, drinking, smoking); behaviors such as constantly checking your smartphone, or watching excessive TV; or even avoiding the source of the criticism or shame such as the person, activity, place, or even yourself (i.e., staying busy to stay out of your own head).”

Before we learn tools to quiet it, let’s take a look at how to recognize our inner critic’s voice. For most of us, this voice is such a part of our automatic inner dialog that we don’t notice it. We can even believe it’s our true voice or just realistic thinking. Check out this list from Life Coach and Author Tara Mohr for common qualities of the inner critic. You may not have all 11, but see which ones you can relate to. For me, my inner critic is definitely black and white, harsh and rude, the voice of perfectionism, and loves a good 1-2 punch, which is when your inner critic attacks or shames you for the critical thoughts it put there. This 1-2 punch might sound like your inner critic convincing you to not go to the front in an audition for fear of not being ready. Then it follows that up with, “Wow, I can’t believe you didn’t get in the front. I told you so. If you can’t do that then you’re not good enough to be here”.

Once you have an idea of the qualities of your inner critic, then it’s time to start quieting it. The first step is to simply notice and label your inner critic. Grab some paper and jot down when you hear your inner critic the loudest and what it most commonly says. This will bring awareness to your automatic thoughts and give you some insight into your inner critic. From there, when you hear it, say to yourself, “There’s my inner critic.” You can even compassionately acknowledge it but saying something like, “I hear you, inner critic. But I’ve got this”.

After you’re able to notice and label your inner critic, spend some time trying out these tools from Tara Mohr. Think of it as an experiment, as some will resonate with you more than others. Try each out a few times and see which works best for you. My favorite that has been my go-to for years is to personify my inner critic. Now when I hear that voice, I can picture it as the character I have created and imagine turning down her volume. To hear me doing a demo of this tool from Tara Mohr’s methods, check out dance education expert and fellow Apolla Blog Contributor, Erin Pride’s Dance Boss Podcast Episode 58. At about 23:30 minutes, I walk Erin through a few inner critic tools including describing the inner critic, picturing it as a character, and shrinking it. I even made a free, digital version of these tools for you to download and save that you can get in the podcast’s show notes.

While we’re exploring what todo to quiet your inner critic, let’s also touch on what not to do with your inner critic. It may be an automatic response to argue with your inner critic or meet it with anger, but it’s not effective and can even make it worse. In her book, Playing Big, Tara Mohr says that we can think of our inner critic as a small child acting up because of fear. Yelling or communicating out of anger will not acknowledge the scared feelings of your inner critic, and will likely agitate it more. She also advises that arguing won’t work because our inner critic is a master at coming up with 1,000 reasons to keep us stuck. Tara says, “You don’t have to win the argument with your inner critic; you simply have to step away from the conversation”. The best way to do that? Practice, practice, practice those tools above.

Whether you’re a dancer, dance teacher, or dance parent, I hope you will take these tools into your daily life and remember your inner critic isn’t your true voice and doesn’t have to direct your life.

If you’re interested in my work, head to my website to learn more and see how we can work together to build your healthy mindset to navigate the dance world at your best. You can also find me on Instagram for more free tools, resources, and inspiration.

Chat soon!

 Ashley Mowrey is a Performance Mindset Coach located in Fayetteville, AR. She holds a B.A. in Psychology from The University of Arkansas and is a trained facilitator in Tara Mohr’s Playing Big Leadership Program for Women. Ashley trained as a competitive dancer out of Dallas, TX before teaching and eventually directing a company and dance studio in Fayetteville, AR. It was during those years that she felt drawn towards the dancer’s mindset and the need for training and tools in the dance community. Now, as a Performance Mindset Coach, she is also a dance specialist with Dancers for Doctors. Ashley has also recently been featured on Dance Studio Amplified Podcast, (Ep. 14), Dance Boss University Mastermind guest presenter, and episode 58 of Dance Boss Podcast.


1 Response

Kristin
Kristin

January 20, 2020

Thank you for a great article!

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Traction or Non-Traction?

There is an Apolla Shock for everyone and we recommend having one of each in your bag to keep you protected on any dance floor, in and out of the studio, from cross-training, to travel, from stage to recovery and everything in between! All Shocks are available with or without our customizable & refreshable traction so you can enjoy support and protection on multiple dance surfaces...and your feet will look amazing too! Here are some guidelines to help you choose which option is best for YOU:

Can’t decide if you should get With traction or NON? Click HERE to take a short quiz that will help you determine YOUR perfect grip. Or keep reading, here are some guidelines to help you choose as well:

I may choose traction if:

  • I enjoy a wide variety of movement with technical elements, direction changes, etc.
  • My main dance surface tends to be slippery
  • I dance on multiple different dance surfaces
  • I prefer to be more grounded in my movement
  • We recommend if you are going to be using primarily on a dance floor that you always get WITH traction on all styles of Shocks, then wear it down to your preferred grip.
    • Apolla Shocks without traction are great for carpet at conventions

Please note: Due to the antimicrobial/moisture wicking properties in every pair, we recommend to treat your Shocks more as you would a shoe. They do not need to be washed daily or even weekly, as water will naturally break down the traction faster. Wash your Shocks only as necessary to possibly preserve the life of the traction. OR wash your Shocks if you want to wear the traction in faster.

IMPORTANT: Click Here to Learn How to Refresh Your Traction so you can keep "re-sticking" your grip over and over for the life of the Shock

I may choose Non-traction if:

  • My movement is more stationary (i.e. instruction, yoga, etc)
  • My main dance surface is always very sticky
  • I will be wearing my Shocks in shoes (i.e. tap shoes, sneakers, etc.)
    • Non-traction Shocks are for everyone from runners to nurses that need more support, less aches, and improved circulation in their day to day activities
  • I plan to wear my Shocks in a convention setting and will likely be dancing on carpet or a combination of hard/soft surfaces.
  • I like to just wear a sock on dance floors and enjoy that gliding ability
  • NOTE that our Shocks do NOT have cotton, so if you like that bit of grip, get WITH traction and wear the grip down to your preference.

Care: All of our Shocks can be washed and dried according to our recommended care instructions and always use your Apolla Mesh Bag when laundering. We also recommend washing the WITH traction Shocks inside out to help preserve the traction.

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Why Only Non-traction?

CURRENTLY THE AMP IS ONLY AVAILABLE IN NON-TRACTION! We debuted the AMP in non-traction only to give a no-show solution in shoes and on carpet. However, if you are someone that would be interested in purchasing the AMP WITH traction, please email us at info@apollaperformance.com so we can hear your feedback and hopefully add this to the collection in the future. We always work to deliver what you need based on popular demand.

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What is a Mesh Bag?

Apolla Mesh Bags are the perfect multi-purpose drawstring bags to compliment your Shocks. This stylish accessory is a carry all bag that helps keep your Apolla Shocks together so they don't get lost in your dance bag. In addition, they double as a laundry bag, preserving the life of your Shocks when you need to wash and dry.

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Why I need E6000 for my Traction Shocks?

The beloved E6000 company has created a non-toxic spray adhesive that is the favorite refresher of traction for all of our Apolla Shocks. Apolla Shocks unique traction has eliminated the bulk and seams underfoot. It starts out sticky then you wear it down to your preferred level of grip. Then you keep it there by using a traction refresher. Some will refresh right away, some may never refresh...it is completely personalized to your need and floors. This is our recommendation. It is a pump spray and when you apply 5-10 pumps to your traction, it dries instantly, and does not damage floors. It helps to "re-stick" the grip over and over for the life of the Shocks. Some dancers start refreshing in the first class, some never refresh, some refresh when needed. It is important you have a bottle in your dance bag or at your studio to use as needed...one bottle last a long time! Your traction will wear down to nothing if you don't use a refresher, so make sure to order a bottle with your traction Shocks today!

(See Customize Traction link in main menu for a short 1 minute video tutorial on how to use your traction spray)

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Size Chart

The feet are fickle (and so are your preferences). Each person will fit their Shocks differently…so below the charts are size GUIDES…SEE BELOW FOR SIZING TIPS to help get you in your best fit!

Size Chart

Size Chart

Size Chart

 


Size Chart


Tips for Sizing

      • The Alpha Shock is a snug toe fit and the Infinite Shock has a freedom fit toe

        • If a dancer has a very wide foot and is on the top end of the size range listed, you may choose to go up a size in the Alpha Shock

          • For example, if they are a size 7.5 with a very wide foot or you typically range between a 7.5-8.0 instead of a 7.0-7.5, you may be more comfortable in a size Large Alpha Shock instead of the size Medium. Your sizing in the Infinite Shock should not be affected with a wider foot

      • The Performance Shock/AMP Shock fits similar to the Infinite but the size chart IS slightly different so please take note! The top of each size range is borderline, here are tips to help you determine your best fit.
        • Foot size, narrowness and age may change the size up or down.
        • You may consider selecting the smaller of your border line size IF:
          • You are at the low end of a size range and are younger than 11 years of age, are very petite boned for your age, and/or have a narrower foot than average for your size
            • For example, an 11-year--old who wears a size 5.5-6 shoe would choose a size Small Infinite instead of a Medium (based on the size chart) or a very petite boned adult
          • A 16-year-old who typically ranges between sizes 6.0-6.5 street shoes and has average leg and foot size would choose the recommended size Medium.
          • A 16-year-old that ranges 5.5-6.0 with a narrower foot will likely be more comfortable in a size Small
          • Also consider if you are a 6.0-6.5 but very narrow feet or petite boned if you prefer a snug fit in the toes you may want a small, if you like wiggle room, go with the Medium.
        • Every dancer has a preference…some will love the lower profile of the Performance, some may miss the snug hug of the Infinite up the calf.
          • The Performance Shock has the same arch and ankle support and differs in:
            • Lower profile & softer opening:  the top of the Shock should hit below the bottom of the calf and goes on easier. The Infinite hits mid-calf
            • Sleeker and fitted in the toes than the Infinite to accentuate the feet and create a more seamless look onstage. But still has freedom.
        • For the Infinite Shock sizing, foot size, narrowness and age may change the size
          • You may consider selecting one size smaller if:
            • You are at the low end of a size range and are younger than 11 years of age, are very petite boned for your age, and/or have a narrower foot than average for your size

              • For example, an 11-year--old who wears a size 5.5-6 shoe would choose a size Small Infinite instead of a Medium (based on the size chart)

            • A 16-year-old who typically ranges between sizes 6.0-6.5 street shoes and has average leg and foot size would choose the recommended size Medium.

            • A 16-year-old that ranges 5.5-6.0 with a narrower foot will likely be more comfortable in a size Small

          • The Infinite has the MOST freedom in the toes of all Shock styles…so with the above rules also consider if you prefer a snug fit in the toes (go with the smaller size you are borderline for) or want some wiggle room (go to the larger size you are border line for)

        • The Performance Shock/AMP Shock fits like the Infinite but the size chart IS slightly different so please take note! The top of each size range is borderline, use the same rules of the Infinite to size.

          • Every dancer has a preference…some will love the lower profile of the Performance, some may miss the snug hug of the Infinite up the calf. Remember the purpose of the Performance is to create the perfect line on stage while providing Apolla support and the Infinite is to give maximum support and protection for long days and rehearsals.

          • The Performance Shock has the same arch and ankle support and differs in:

            • Lower profile & softer opening: the top of the Shock should hit below the bottom of the calf and goes on easier. The Infinite hits mid-calf

            • Sleeker and fitted in the toes than the Infinite to accentuate the feet and create a more seamless look onstage. But still has freedom.

        • The Joule Shock:

          • If you are border line and have a very short arch (the length of your overall shoe size is primarily made up of the ball of your foot and toes) or you are very narrow feet/petite boned, go down a size.

          • If the Joule loses it shape, wash it with normal care instructions and it should regain its shape nicely.

        • Please watch our quick How To Wear (www.apollaperformance.com/pages/how-to-wear) tutorial videos to see how to put them on.

        • The K-Warmer Shock:

          • Measurements are given as a range that it may fit. Most likely starting about an average 13/14 yr. old female on thru an adult petite/average male dancer. However, it may vary based on ersonal preference.

    Please watch our quick How To Wear tutorial videos to see how to put them on.

    Before placing anorder please feel free to emailinfo@apollaperformance or click our live chatwith any questionsif your feetmay be an exception to the sizing chart or are on the border line of sizes.

    The Alpha: Level 1 The Performance: Level 2 The Infinite: Level 3

    Apolla Shocks Support Scale:

    Each of our Shocks come with our revolutionary support, what we call our 3 A’s.

    1.Arch support
    2.Ankle stability
    3.energy Absorption

    Each has their own unique performance features that help to protect and support you for the many different preferences of dancers along with the different needs of style, class, performance and traction.

    You will feel the benefits of all our Apolla Shocks. However, we recommend you knowing the different levels of support and features to decide what is best for you and your dancer’s individual needs. It is our mission to continue to innovate and deliver a Shock for every dancer’s needs, so you will always have what you need in your dance bag. They truly are the last and only dance sock or footwear you will ever want or need!

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    All of your Apolla Shocks® can absolutely be washed…yes, even those with traction! In fact, the fit gets more comfortable with wear and washing. We hope you notice over time they start to form to your foot for a perfect, custom fit. It is important to take care of your Shocks and wash them properly in order to protect the compression, moisture-wicking, and anti-microbial properties, but also to maximize the lifespan of your Shocks.  It is okay to use rosin with your Shocks. Like dance shoes it is recommended you keep the toenails short to avoid puncturing the Shock. For the traction pairs, you do not need to wash your Shocks daily. This may prolong the traction of your Shocks. Please use the following guidelines to care for your Shocks:

    1. Wash with warm water in gentle cycle
    2. Low tumble dry
    3. Do NOT use fabric softener or dryer sheets
    4. You will get best results if you wash and dry your Shocks in the Apolla mesh bag (sold separately)
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    The Joule Size Chart

    The feet are fickle (and so are your preferences). Each person will fit their Shocks differently…so below the charts are size GUIDES…SEE BELOW FOR SIZING TIPS to help get you in your best fit!

    Tips for Sizing:

    • The Joule Shock:
    • If you are border line and have a very short arch (the length of your overall shoe size is primarily made up of the ball of your foot and toes) or you are very narrow feet/petite boned, go down a size.
    • If the Joule loses it shape, wash it with normal care instructions and it should regain its shape nicely.
    X
    The K-Warmer Size Chart

    The feet are fickle (and so are your preferences). Each person will fit their Shocks differently…so below the charts are size GUIDES…SEE BELOW FOR SIZING TIPS to help get you in your best fit!

    Tips for Sizing:

    • The K-Warmer Shock:
    • Measurements are given as a range that it may fit. Most likely starting about an average 13/14 yr. old female on thru an adult petite/average male dancer. However, it may vary based on personal preference.
    X
    The Infinite Shock Size Chart

    The feet are fickle (and so are your preferences). Each person will fit their Shocks differently…so below the charts are size GUIDES…SEE BELOW FOR SIZING TIPS to help get you in your best fit!

    Tips for Sizing:

    • For the Infinite Shock sizing, foot size, narrowness and age may change the size
    • You may consider selecting one size smaller if:  
      • You are at the low end of a size range and are younger than 11 years of age, are very petite for your age, and/or have a narrower foot than average for your size
        • For example, an 11-year--old who wears a size 5.5-6 shoe would choose a size Small Infinite instead of a Medium (based on the size chart) 
      • A 16-year-old who typically ranges between sizes 6.0-6.5 street shoes and has average leg and foot size would choose the recommended size Medium.
      • A 16-year-old that ranges 5.5-6.0 with a narrower foot will likely be more comfortable in a size Small
    • The Infinite has the MOST freedom in the toes of all Shock styles…so with the above rules also consider if you prefer a snug fit in the toes (go with the smaller size you are borderline for) or want some wiggle room (go to the larger size you are border line for)
    X
    The Alpha Shock Size Chart

    The feet are fickle (and so are your preferences). Each person will fit their Shocks differently…so below the charts are size GUIDES…SEE BELOW FOR SIZING TIPS to help get you in your best fit!

    Tips for Sizing:

    • The Alpha Shock is a snug toe fit and the Infinite Shock has a freedom fit toe
    • If a dancer has a very wide foot and is on the top end of the size range listed, you may choose to go up a size in the Alpha Shock
      • For example, if they are a size 7.5 with a very wide foot or you typically range between a 7.5-8.0 instead of a 7.0-7.5, you may be more comfortable in a size Large Alpha Shock instead of the size Medium. Your sizing in the Infinite Shock should not be affected with a wider foot
      • Please watch our quick How To Wear tutorial videos to see how to put them on.

    Before placing a group order please feel free to email with any questions on any of your dancers that may be an exception to the sizing chart or are on the border line of sizes.

    Apolla Shocks Support Scale:

    Each of our Shocks come with our revolutionary support, what we call our 3 A’s.

    1. Arch support
    2. Ankle stability
    3. energy Absorption

    Each has their own unique performance features that help to protect and support you for the many different preferences of dancers along with the different needs of style, class, performance and traction.

    You will feel the benefits of all our Apolla Shocks. However, we recommend you knowing the different levels of support and features to decide what is best for you and your dancer’s individual needs. It is our mission to continue to innovate and deliver a Shock for every dancer’s needs, so you will always have what you need in your dance bag. They truly are the last and only dance sock or footwear you will ever want or need!

    X
    Shipping Policy

    If you order from our website, all orders ship from in the US (Arizona). You can also check if we have a retailer/stockist in your area or country for less expensive or faster shipping. Click HERE for our Retail Locator.

    Shipping in the USA

    Apolla’s standard shipping rate starts at $5.95 as the standard shipping cost base. For group orders we suggest you charge your group at least $1.00-$2.00 per pair of Shocks to cover shipping costs. 

    Apolla offers standard and priority shipping from USPS. Please email us at info@apollaperformance if you need your order in a faster timeline and/or carrier we will work with you to make that happen. If you need to expedite your order, you will incur a higher shipping per pair cost. All orders that are in stock (for orders of under 15 pairs) will ship in 1 business day. Orders with over 15 pairs and in stock can take up to 3-5 business days to ship (depending on the size of the order), so please let us know via email (info@apollaperformance.com) if you have a deadline you need to receive them by so we can make sure to meet that deadline. 

    Our Standard Shipping is USPS First Class. Depending on your location, your order should arrive between 3-5 business days after shipping during the regular season. Holiday season and weather can cause unforeseen delays. Once the order leaves our fulfillment center, it is the responsibility of USPS (or carrier). You will receive an email confirmation with your tracking number once your order ships. Please always reach out with any questions and we will do what we can to help and make sure you get your Shocks. You can also pay extra for USPS Priority Shipping which will arrive in 2-3 business days in the Continental US. 

    International Shipping

    We ship to most countries via USPS, however, make sure to look if we have a retailer/stockist in your area/country. In several countries we have distributors that you can order and ship from their website. See our Retailers, Stockists, & Distributor Here. If you have a question please email us at info@apollaperformance.com. All taxes/duties and fees to ship outside of the USA are the responsibility of the customer. The shipping fee is SEPARATE then the import and duties. The import fees will be charged to the customer upon arrival to their country directly to your country Customs. All international shipping should expect 2-3 weeks to arrive once shipped. If you wish to have your order faster with a more reliable shipping method, you can pay extra for DHL or UPS. Please email us at info@apollaperformance.com so we can arrange that shipping. Please make sure you check with your local post office first if there is a long delay. They may be waiting for you to come to pick up your package or pay import fees.

    Orders with less than 15 pairs, placed during business hours Monday-Friday will be shipped within one business day, UNLESS your items, are back ordered. Holiday season and weather can cause unforeseen delays. Once the order leaves our fulfillment center, it is the responsibility of USPS (or carrier). You will receive an email confirmation with your tracking number once your order ships. Please always reach out with any questions and we will do what we can to help and make sure you get your Shocks. 

    Group Orders

    Are you a dance studio owner? Coach? Company director? We want to hear from you. Find out about our discount for group orders (minimum of 15 pairs). Please complete the short form on the Director’s & Owners page or email us at info@apollaperformance.com. Someone will get back to you within 24-48 hours. Let’s talk about how we can get your group to start dancing longer and dancing stronger in our Apolla Shocks®!

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    Return/Exchange Policy

    Our Apolla Promise

    Apolla is proud to make high quality, premium products that are 100% made in the USA and we strive to provide equally as excellent customer service. In that spirit, we promise to do everything we can to help you get into your perfect fit and style of Shocks. We want you to be life-long customers. Please reach out to us in one of the many available contact options (Click Here) so we can guide you to your best fit before you place your order.

    We also have a Fit Finder Quiz to help you determine your best style of Shock (CLICK HERE). 

    However, we know it is impossible to always make perfect purchases, and you may be hesitant to purchase if you are not sure they will work. With that in mind, we want you to ALWAYS reach out to us if you have ANY questions or concerns with your purchase. We are here to help and guarantee 100% satisfaction. We WANT to hear from you whether it is positive or critical feedback...we thrive on helping our customers. If on the rare occasion the Shocks are not for you, and we can't get you into the right fit or style for YOUR fit preferences? We will refund your original order…simple as that!

    IMPORTANT NOTES ON REFUNDS, RETURNS, EXCHANGES, ETC:

    • Apolla will requireThe Shocks to be shipped back in order to process the refund.
    • Refund will only be applied once the Shocks have been received at our fulfillment center.
    • You must email Apolla at info@apollaperformance to start the exchange or return process and get information.
      • Please allow 48 hours to hear back on directions to return. 
      • Once the Shocks have arrived back at the fulfillment center, please allow up to 2 weeks for the return to process.
        • We will contact you once our fulfillment center has notified us. 
    • The customer is responsiblefor any shipping charges associated with the return OR exchange.
    • We prefer returns and exchanges are sent back with their original packaging.
    • Apolla will first try to exchange your Shocks to determine if a different style, fit, or size will meet satisfaction before refunding since we do believe there is an Apolla Shock for everyone.
    • Apolla will replace any products due to manufacturing defects and exchange products due to any sizing issue.
      • The product may have been tried on. However, we ask you do not dance in the Shocks until you determine the fit and style is perfect for you. 
    • Items may always be exchanged for an item of higher, equal, or lesser value.
      • If a product is exchanged for lesser value, we will refund the difference.
      • If the product is exchanged for a higher value we will send you an invoice to pay the difference.
    • All refunds (online or in person) will be issued according to the method of payment used in the original purchase. 
    • Please allow 3-5 business days once the refund has been issued to see the payment received back on the original form of payment. 
    • Shipping and handling charges are non-refundable and we are not able to provide return shipping labels at this time.

    Apolla is not responsible for pairs purchased from a retailer/stockist/distributor. Shocks must have been purchased from Apolla Performance directly for our Apolla Promise to be honored with the customer...but again...we want you satisfied...so please let us know if your retailer can't help you so we can keep you supported and protected. We will reach out to the retailer to see if we can reach a solution together. 

    Please contact us at info@apollaperformance.com to receive instructions to “Return & Exchange”. You will receive a response within 24-48 hours. 

    If your return or exchange is urgent, you can typically reach us faster on our FB messenger chat or our live website chat during normal business hours. Please see our Contact Us page.

    Helpful tips:

    • Please see Apolla FAQ's & Tips page to get many questions on sizing, traction, style etc. answered before contacting Apolla directly. 
    • If your Shocks do NOT start sticky with your first steps feeling strong resistance...PLEASE LET US KNOW at info@apollaperformance.com
    • Make sure to try on Apolla Shocks® immediately upon receipt to check sizing before you dance in them
    • We cannot return or exchange Shocks without knowing the proper size and gender
    • For the Alphas, please make sure to keep packaging insert with the proper pair so you can keep track of the Alpha size and gender
    • Remember, these are compression garments so they are tight
    • Scroll down on the size charts to see the size chart tips to make sure your Shocks are fitting correctly
    AGAIN, PLEASE CONTACT US with any questions or concerns...we really do care and we really want you happy with your purchase. ;-) X
    The AMP & Performance Shock Size Chart

    The feet are fickle (and so are your preferences). Each person will fit their Shocks differently…so below the charts are size GUIDES…SEE BELOW FOR SIZING TIPS to help get you in your best fit!

    Tips for Sizing:

    • The Performance Shock/AMP Shock fits similar to the Infinite but the size chart IS slightly different so please take note! The top of each size range is borderline, here are tips to help you determine your best fit.
      • Foot size, narrowness and age may change the size up or down.
      • You may consider selecting the smaller of your border line size IF:
        • You are at the low end of a size range and are younger than 11 years of age, are very petite boned for your age, and/or have a narrower foot than average for your size
          • For example, an 11-year--old who wears a size 5.5-6 shoe would choose a size Small Infinite instead of a Medium (based on the size chart) or a very petite boned adult
        • A 16-year-old who typically ranges between sizes 6.0-6.5 street shoes and has average leg and foot size would choose the recommended size Medium.
        • A 16-year-old that ranges 5.5-6.0 with a narrower foot will likely be more comfortable in a size Small
        • Also consider if you are a 6.0-6.5 but very narrow feet or petite boned if you prefer a snug fit in the toes you may want a small, if you like wiggle room, go with the Medium.
      • Every dancer has a preference…some will love the lower profile of the Performance, some may miss the snug hug of the Infinite up the calf.
      • The Performance Shock has the same arch and ankle support and differs in:
        • Lower profile & softer opening: the top of the Shock should hit below the bottom of the calf and goes on easier. The Infinite hits mid-calf
        • Sleeker and fitted in the toes than the Infinite to accentuate the feet and create a more seamless look onstage. But still has freedom.
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    HOLIDAY PROMO: Purchase of gift card $50 or More & you will be emailed a Free Ship Code! This is limited to the following rules and regulations.

    For US Billing Address: You will receive a code for FREE shipping anywhere in the US for any amount. (excluding Hawaii, Alaska, and PR. These locations will follow the international order values).

    If you are an international billing address you will receive a code that will credit your order up to the following values.

    • $50 gift cards will receive a code valued at up to $5.95 USD credit
    • $75 gift cards will receive a code valued up to $6.95 USD credit
    • $100 gift cards will receive a code valued up to $8.95 USD credit

    Limit one time use. Enter codes in promo box at checkout when Shocks are purchased and credit will be applied to the order. This Free Ship code will be valid for 90 days from purchase. The Free Ship code will be emailed to you separately from your purchase receipt.

    The Free Ship email will be sent within 72 hours of purchase. If you have not received after 72 hours please email info@apollaperformance.com so we can resend. This offer is valid until 11:59 Pacific on December 25th, 2017.
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