Update Summary: We thank you for your patience as we stay committed to our US-based manufacturers while they navigate near-term supply chain and labor challenges. Our teams are working around the clock to deliver your products as quickly as possible. Apolla will not sacrifice American jobs or quality control by offshoring our production in search of a quick dollar, as such, here are the latest timeline expectations:

  • SOME orders placed on April 1st & 2nd may be delayed 1-2 weeks depending on what you ordered.
  • We do not expect there to be much of an impact past those dates at this time.
  • We will continue to keep updating you here. We also encourage you to email or text us for the fastest customer service response as we work through the high volume of requests.
Backorder Schedule
OPTION 1: KEEP MY ORDER

If you want to keep your place in line and wait for the order to ship:

  • Know that your card has been charged for this pre-order
  • You do NOT need to notify us or do anything further...DO NOT SUBMIT THE CANCEL AND WAITLIST FORM. The cancel and waitlist form is to tell us you want to CANCEL your order and be notified when back in stock.
  • We will be processing our THANK YOU refund of your shipping cost or equivalent throughout the week for all backordered orders through 4/5
  • You will get an email notification
  • Orders WILL be held until ALL products in the order are IN STOCK
  • Please reference backorder timeline chart above for your order timing
  • Make sure to watch your email and follow us on social media for regular updates directly from Bri and Kaycee
OPTION 2: CANCEL MY ORDER

If you do not want to have your card charged until we are IN STOCK:

  • Please click the button above to notify us you want to cancel and we will add you to a waitlist to be notified once we are back in stock
  • Your refund will be processed in the next 1-2 business days
  • You will receive an email notification of that refund
  • This option means you do NOT keep your order or place in line
  • We will NOT place your order again once we are in stock
  • We WILL notify you we are back in stock and you can place the order again at that time
IF YOU HAVE NOT PLACED THE ORDER YET:
  • We have opened the site to free US standard shipping as a thank you for your patience and preorder
  • We will keep this open until we pull out of this steep backorder timeline